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Privacy Policy

Introduction

NORMAX CAPITAL K.B. ("Normax Capital", "we", "us", or "our") is committed to safeguarding the privacy and protecting the personal data of our clients, website visitors, and business partners. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and any other applicable data protection laws.
By using our services, accessing our website, or providing us with your personal information, you acknowledge that you have read and understood this Policy and that you agree to be bound by it.

Company Information

NORMAX CAPITAL K.B.

Registered in Sweden under number 969798-7692
Torsgatan 2
111 75 Stockholm, Sweden
+46 8 519 72 416
gdrp@normaxcapital.com

*Normax Capital acts as the "Data Controller" for the purposes of applicable data protection legislation.

Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, title, date of birth, nationality, gender, passport details, national ID numbers, and other identification documents.
  • Contact Data: Residential address, email address, telephone number, and other contact information.
  • Financial Data: Bank account details, investment portfolios, payment history, financial status, tax identification numbers, and credit history.
  • Technical Data: IP address, browser type, time zone settings, operating system, platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
  • KYC and AML Data: Information collected as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance, including background checks.

How We Collect Personal Data

We collect your personal data in a variety of ways, including:

  • Direct interactions when you fill in forms, correspond with us by email, phone, post, or otherwise.
  • Automated technologies as you interact with our website (via cookies and similar technologies).
  • Third parties or publicly available sources, such as financial institutions, credit reference agencies, identity verification services, and regulatory databases.

Purpose & Legal Basis for Processing Personal Data

We will only use your personal data when the law allows us to, under the following lawful bases:

  • To perform our contract with you: To provide services, manage our relationship, and fulfil our contractual obligations.
  • To comply with a legal obligation: Including KYC/AML obligations and reporting to regulatory authorities.
  • For legitimate interests: To operate, improve, and promote our services, provided that your fundamental rights do not override these interests.
  • With your consent: For sending direct marketing communications or when otherwise required by law.

You agree not to:

  1. Modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any content obtained from the Services without our prior written consent;
  2. Use the Services for any unlawful purpose;
  3. Engage in any conduct that could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services;
  4. Attempt to gain unauthorised access to any part of the Services, other accounts, computer systems, or networks connected to the Services, through hacking, password mining, or any other means.

Disclosure of Personal Data

We may share your personal data with:

  • Our affiliates and subsidiaries for internal administrative purposes.
  • Third-party service providers who provide services such as IT, compliance support, payment processing, auditing, and legal services.
  • Regulatory authorities, law enforcement agencies, courts, or government bodies when required to comply with legal or regulatory obligations.
  • Business partners where you have provided your consent or when it is necessary for the performance of a contract.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law. We do not allow our service providers to use your personal data for their own purposes.

International Transfers

Given the global nature of our business, your personal data may be transferred to, and processed in, countries outside the European Economic Area ("EEA") that may not provide the same level of protection for personal data as within the EEA.

Whenever we transfer your personal data outside the EEA, we ensure that a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented, such as:

  • The use of Standard Contractual Clauses approved by the European Commission.
  • Ensuring that the country has been deemed to provide an adequate level of protection by the European Commission.

Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include secure servers, encryption, access controls, and regular security assessments.

However, the transmission of information via the internet is not completely secure. Whilst we strive to protect your personal data, we cannot guarantee the security of data transmitted to our website; any transmission is at your own risk.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain personal data for a minimum of five (5) years after the termination of a client relationship, in line with regulatory obligations.

Your Legal Rights

Under the GDPR and applicable data protection laws, you have the following rights:

  • Right of access: To request access to your personal data.
  • Right of rectification: To request correction of any inaccurate or incomplete data.
  • Right of erasure: To request deletion of your personal data under certain conditions.
  • Right to object: To object to the processing of your personal data.
  • Right to restrict processing: To request the restriction of processing of your personal data.
  • Right to data portability: To receive a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to withdraw consent: Where you have provided consent to processing, you have the right to withdraw it at any time.

If you wish to exercise any of these rights, please contact us at gdrp@normaxcapital.com.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Marketing Communications

We may send you marketing communications about our products and services if you have provided your consent or if you are an existing client and such communications relate to similar products and services.

You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us at gdrp@normaxcapital.com.

Cookies

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically.

Any changes to this Policy will become effective upon posting the revised Policy on our website. Your continued use of the website and our services after any such changes have been posted constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or if you wish to exercise any of your rights, please contact:

Data Protection Officer

NORMAX CAPITAL K.B.

Torsgatan 2
111 75 Stockholm, Sweden
+46 8 519 72 416
gdrp@normaxcapital.com
© 2025 NORMAX CAPITAL K.B.
All rights reserved.
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